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10 Sep 2010 
Support Center » Knowledgebase » Email Tutorials and mailing-list rules
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 Articles
 What is your mail policy and email limits?
 Mail Limits There is a 1000 hourly pop email limit per domain this limit is also applied towards mailing lists. If you send over this amount in any hour most of the e-mails will bounce back with a undeliverable error.
 How to setup Your Emails
 Your e-mail accounts are configured through cPanel . To configure your e-mail program to fetch your e-mail use the following information in outlook or other email programs:
 How do I access my webmail (Check emails using a browser)?
 To login to your webmail use the following url: http://www.yourdomain.com/webmail/ *where yourdomain.com is your domain name Login details are your email address and password you setup in your control panel As
 What is the maximum email size I can send and receive ?
 Hi , The maximum email size you can send and receive through our mail servers is 5 MB. Anything bigger then that will be automatically bounced. For bigger files you have to use your FTP ! And the maximum amount of emails w
 Are you able to receive emails but not send?
 If you can receive mail but aren't able to send this means one thing..... Your internet provider is blocking you from using anyone's outgoing mail servers but their own. Many major ISP's are blocking outgoing emails. The reason they do this
 Are you able to send emails but not receive?
 Either your domain is out of disk space, or your e-mail address itself is out. You will need to increase the amount of disk space to receive mail again. Does it say "please enter your username and password for the following server" and you are
 Why won't my email address work?
 Make sure you set it up exactly by looking at mail tutorials > Make sure your user name and password is all lowercase. > Make sure y
 What do I put for both incoming and outgoing mail server?
 For your incoming mail server please use mail.yourdomain.com and for your outgoing mail server use mail.yourISP.com which is either telstra, optus, internode ,AOL or any other ISP you use to connect to the web
 Why do e-mails with attachments not work?
 1. The server is designed to block most attachment types if they are not zipped up. A few of them being blocked are... .pdf .src .exe the reason for this is that your mailbox would be flooded every day with viruses if this was not in place. A
 How do I throttle my mail out?
 To throttle your PHPlist mail-out please go to the PHPlist forum to find guidance http://www.phplist.com/ , Specifically this link is showing a few appropiate solutions http://www.phplist.com/forums/viewtopic.php?t=2232
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